What's new in Operent
We ship fast. Here's what's been added, improved, and fixed.
March 2025
OVI AI Receptionist — General Availability
OVI is now available to all Operent customers. Your AI receptionist answers calls, qualifies leads, and books jobs 24/7 — even when you're on a job or asleep.
Native E-Signature on all contracts
Send and collect legally binding signatures on job authorisations, rental agreements, and service contracts — built directly into Operent with no third-party tools required.
Google Business Profile sync
Operent now syncs your reviews, hours, and posts directly to your Google Business Profile automatically — keeping it fresh without any manual work.
February 2025
AI Damage Detection (Beta)
Upload before and after photos of equipment or job sites. Operent's AI flags differences and generates a damage report you can share with clients instantly.
Vertical landing pages live
30 industry-specific landing pages launched at operent.co/for/[vertical] — optimised for Google Ads and organic search for every supported trade.
Invoice reminders — smarter timing
Payment reminders now adjust based on client payment history. Reliable payers get a gentle nudge. Slow payers get escalating reminders automatically.
January 2025
Backoffice dashboard v2
Rebuilt from the ground up with a cleaner layout, faster load times, and a daily digest view showing what needs your attention today.
Google & Meta Ads management
Operent now manages Google Search and Meta (Facebook/Instagram) ad campaigns for service businesses — setup, targeting, and ongoing optimisation included.
Quote expiry not sending reminder
Fixed a bug where quotes set to expire in 7 days were not sending the 24-hour reminder notification to customers.
Mobile job tracking
The mobile view of the job tracking dashboard has been redesigned for one-thumb use — update job status, add notes, and send invoices from the job site.
December 2024
Occasio Event Rentals goes live on Operent
Our proof-of-concept customer — Occasio Event Rentals in the DFW Metroplex — moved their full operation onto Operent. The platform now handles all of their bookings, contracts, damage tracking, and invoicing.
Customer booking page
Every Operent business gets a hosted booking page where customers can request quotes and jobs — shareable link, embeddable on any site.
Website SEO scoring
Added an SEO score panel to each website showing keyword coverage, page speed, mobile score, and Google Business Profile health.
November 2024
Operent launch — private beta
Operent opens to its first cohort of service business owners. Website builder, local SEO, job management, and invoicing are live for beta customers.